SERVICES
Operations & Management Services
The Dent and Scratch Group also provides operational and management service to out-of-network auto body shops and collision centers in form of consulting agreements. A body shop owner can run the business efficiently through utilizing DSG’s management experience and also via our leading-edge cloud-based Estimating, Management and Workflow solutions.
Our goal is to empower owners with the essential tools and information needed to manage their shops more efficiently, driving down costs, reducing cycle times, and producing even more satisfied customers. Our holistic approach to auto body shop and collision center management will allow owners more time to spend on other aspects of the business or on personal leisure.
Bodyshop Operation Processes & Workflow
Streamlined operations from providing estimates to vehicle drop off all the way to customer delivery.
Owners' Financial & Business Reports Dashboard
Comprehensive cloud-based management keeping owners apprised of real-time data on shop operations, finances and KPI
Software & App Integration
DSG cloud-based software and mobile application integrated with major estimating systems
Marketing & Customer Experience
Built-in CRM capabilities of DSG’s cloud-based software along with managed Yelp and Google campaigns and in-house SEO services